What the In-Crowd Wont Tell You About Ielts Essay Samples Writing Task 1

What the In-Crowd Won't Tell You About Ielts Essay Samples Writing Task 1 The Pain of Ielts Essay Samples Writing Task 1 The question paper would include a total of 3 passages that are lengthier. You won't have the ability to answer all the easier questions and you will lose points! The purpose of discussion is enabling you to find the significance of writing after you graduate from school. In order to learn your special strategy, it could be useful to compose key points of information on paper or digital note cards. Paragraph 1 Paragraph 2 Provide a summary of the key capabilities. When you prepare for the Reading section, it's better for you whether you read an excessive amount of context in English. Writing sections, it is quite critical for you in the event you write your own words. Academic IELTS Writing Task 1 is basically asking us to describe trends, so to start with, I'd love to appear at several of the most frequently encountered language used to refer to trends . Typical Myths about IELTS It isn't true that in the event that you take your IELTS Exam in your house country then you'll get a high score. The answer sheet has become the most important document because all your answers have to be recorded in it. The great thing is that there are a few frequent IELTS essay topics but not the questions. There's no negative marking in the IELTS listening test, and you'll be able to take a guess in the event you aren't sure of the right answer. The Start of Ielts Essay Samples Writing Task 1 Though there are a number of similarities, there are differences in the duration of the texts and the complexity too. All the vital preparations will also will need to get accounted for. For instance, some children utilize the web to find information on unique subjects. Another region of the test is they provide you with a topic or a problem and they make you compose an essay about it. It's consequently important that the writer prepares research questions that are in accord with the aims and aims of the research and the topic. When the writer identifies an acceptable hypothesis, the author is going to be asked to recognize the ideal research methodology for testing the hypothesis. He may be in a better position to collect in-depth and detailed data from a smaller sample by virtue of interviews using the qualitative research method. No matter whether the writer chooses a quantitative or qualitative strategy, the author will want to design data collection procedures. Furthermore, when primary schools students deal with sick people or poor folks, they are going to have clue about ways to address them later on. Around the world, children often utilize computers from an incredibly young age. On the flip side, teaching children about sports is demonstrated to be an effective means of destressing. Children who may use the computer when they're young have more con fidence than other children. Your submission cannot be posted without it. Writing resumes and cover letters can help you to land that job as you will use it in order to promote your abilities and experiences. For example, if you want a fast revision for your purchase, an active live chat is able to help you communicate the requirement to the website's support staff. If you find yourself with a high score in IELTS, then there are many doors open for you in case you wish to study in Canada, Australia or some other country. There isn't any limit on the number of times each candidate can choose the test, so if you're dissatisfied with your results you are able to take it again. In that case, there's a high probability you're going to be taking the IELTS exam. A precise quotation of the price will accompany the sample in order for the hirer can know precisely what is entailed in the entire investment. The writing test usually requires an hour to complete. Our sample essay has a very simple but decent introduction in which it demonstrates that the examinee has knowledge of the subject and clearly states the writer's position to prepare the remainder of the essay. If you are a person who does public speaking, you might require a writer to compose the speech for you. No matter your requirements, writing is important and should you want to find out more about hiring a writer who understands the significance of writing and can fulfill your requirements, then you've just found one. In order to acquire th e very best all-round preparation including practice in the four language skills of listening, speaking, reading and writing, it's a good idea to work with different candidates in a conventional classroom atmosphere. You might have the skills to accomplish this, but might want to think about utilizing the experience and techniques of a writer. To start, it assists the teenagers to come up with a great interpersonal skill. To devote a nutshell, community service may educate the youngsters to be more patient that is vital in managing troubles. The students might have to take some time out of studies diluting concentration.

Western Culture Has Brought More Negative Impacts on the...

Western Culture Has Brought More Negative Impacts On The Malaysian Youth. Western culture is a body of knowledge derived from reason that began in Ancient Greece. There and in the Roman civilization it developed until the start of the Middle Ages when it largely vanished from Europe. During the Middle Ages, Western culture resided, instead, in the Arab / Persian world to a modest degree. Today, Western culture has at least some presence in nearly all nations of the world. It does not currently exist, however, anywhere in a perfect and complete form. Wherever Western culture exists, it is at least partially mixed, and often largely mixed with non-Western culture. Western culture represents knowledge developed from the reason that has†¦show more content†¦A series of scandals also arose due to the widespread usage of camera phones, with the most widely known incident being one that involves a particular polytechnic student, Tammy from Nanyang Polytechnic whose sexual act with her boyfriend was circulated via hand phones and across the internet after she lost her hand phone which contained the self-recorded footage.Majority of the youth have indicated that they would prefer education on the practices of safe sex instead of having teachers and parents tell them to abstain from it totally, which will in turn cause more curiosity and desire to experience the forbidden fruit. Other than that, even if sex education is introduced in secondary schools, the result will be mixed, as teachers still tend to be shy about answering and might be caught in a situation where they might feel uncomfortable advocating that it is alright to have safe sex. This is a worrying trend for a unique group of Malaysian youth and the government is taking proactive measures to address it. It is heartening to note that such lax attitude towards casual sex is also being balanced out by youth of the same age group who are against the engaging of casual sex as a matter of principles and are educated about sexual practices and the risks of such casual behaviour. Finally, Malaysia being a Muslim country, it should be stressedShow MoreRelatedWestern Culture Has Brought More Negative Impacts on the Malaysian Youth.3814 Words   |  16 PagesWestern Culture Has Brought More Negative Impacts On The Malaysian Youth. Western culture is a body of knowledge derived from reason that began in Ancient Greece. There and in the Roman civilization it developed until the start of the Middle Ages when it largely vanished from Europe. During the Middle Ages, Western culture resided, instead, in the Arab / Persian world to a modest degree. 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It is impossible to talk about groups of people without generalizing. It then follows that it is hard to talk about the culture of a group without generalizing. This handbook attempts to be as accurate and specificRead MoreMalaysia Airlines-Strategic Management14526 Words   |  59 Pagesindividually. First of all, Malaysia Airline System or better known as MAS, is Malaysias premium airline service with a fleet of 111 aircrafts in its network covering more than 100 destinations across 6 continents. Malaysia Airline is actually very renowned around the world, this is due to the reason where Malaysia Airline has been voted and awarded for the Best Cabin Staff for 4 consecutive years from year 2001 until year 2004. Despite the fact where Malaysia Airline does provides domestic andRead MoreGp Essay Mainpoints24643 Words   |  99 PagesGenetic modification f. Right tech for wrong reasons 3. Arts/Culture a. Arts have a future in Singapore? b. Why pursue Arts? c. Arts and technology d. Uniquely Singapore: Culture 4. Environment a. Developed vs. Developing b. Should environment be saved at all costs c. Are we doing enough to save the environment? d. Main reasons for environmental problems nowadays 5. Religion a. Religion divides more than it unites b. Religion and politics c. Science and religionRead MoreImportance of English Communication Proficiency7628 Words   |  31 Pagescombination of Filipino and English words in one sentence. The researchers became interested with the English communication proficiency of the secondary students nowadays; those who can afford to enroll in college will be privileged to learn and be trained more with their communication skills, but what about those students who cannot afford to be upgraded in tertiary level? Of course they’ll apply for a job to make a living, but the problem is, even the few available jobs for high school graduates requireRead MoreOne Significant Change That Has Occurred in the World Between 1900 and 2005. 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Issue and Crisis Management of United Airlines †Free Samples

Question: Discuss about the Issue and Crisis Management of United Airlines. Answer: Introduction The development of new and innovative technologies has been influential for the development of newer techniques that eases the standard of living of human beings. The use of these techniques has mainly been observed in the transportation sector thereby lowering the time of travelling. The fastest mode of transportation has been with the help of the aviation industry. The aviation industry has been growing in leaps and bounds and there has been an increase in the number of flights that are operating with time (Domonoske 2017). There has been a rise in competition in the aviation industry and it has been observed that increase in competition has been influential for the airline companies to implement new and innovative strategies in order to preserve the existing customers and bringing in new and potential customers. However, it has been observed that there has been various issues and crisis in relation to the management of the aviation industry, which has had an impact on the business activities. This paper with respect to these issues concentrates on the crisis faced by United Airlines with respect to an incident that took place with their passengers and a video was released in media that had an impact on the operations of the company. The paper will discuss about the impact that the company faced as an after effect of this incident. Background of United Airlines United Airline is the 6th largest airline in the world which was established in the year 1964. The company has its headquarter in Chicago and United Airlines, Inc. is a subsidiary of United Continental Holdings, Inc. and the organization functioned with 1231 aircraft in the year 2016. It gives out various services to the 3rd parties that are inclusive of ground handling, fuel, catering and maintenance services. Company passenger transport hub of United Airlines handles 16.6 million departing passengers per year. United Airline concentrates on their customer and the services provided by the company to them. The employees of United Airline are concentrating on enhancing the customer services and by looking at the services and the amenities and the facilities that airline is giving out to the passengers and the stakeholder who undertake investment (United, 2017). Overview of the Issue The paper has been constructed in order to understand the main issue that had an impact on the operations of United Airlines. The issue took place due to overbooking of the flight that led to a confusion among the administration of the firm. The company therefore in order to rectify this problem asked four passengers to leave the flight and board another latter flight. It is in this scenario that United Airline forced the passengers to leave the flight. The flight was over booked hence, aircraft employees declared that they needed 4 passengers who can leave the flight. The airline was ready to reimburse the volunteers and therefore primarily the airline offered $400 to the passengers who were ready to leave their seats. When the passengers were not interested to leave the flight, United Airline increased the compensation amount to $800 by the United Airline. However, no passengers were ready to give up their seat. It is seen that according to the federal law, the airline can offer up to four times the cost of the fare (Reiboldt, Mallers, 2015). When the passengers were not ready to leave the flight, the airline officers randomly selected 4 customers with help of the computer and asked them to leave the flight. Out of the four customers, three of them agreed to the proposition of $800 and left the flight. However, only one passenger denied to leave the flight as he was a doctor by profession and had to attend his patients in the morning. He was travelling with his wife and did not want to leave the flight as he had to leave the flight whereas his wife could board the flight. On denial, 3 security officers (who were wearing uniform of Chicago aviation police) came and dragged the passenger out of the flight as he rejected to leave the flight. This incident was recorded by various passengers who in the flight and later on was released in press media, which had an impact globally and lowered the esteem of United Airlines. The passenger faced serious injury as his faced got hit by the armrest when he was dragged out of the flight by the airline officers. Later on it was discovered that the passenger was admitted in Chicago Hospital with a broken nose and two missing front teeth. This incident went viral in the social media and created a chaos with respect to the safety and security of the customers (Nagesh 2017). The CEO of United Airlines accepted this mishap and said the company would review their passenger removal policy. The airline industry has even been accused of such incidents that took place earlier with respect to wearing leggings in the flight. An overview of the Key Stakeholders The key stakeholders included in this incident were: - Passengers, other passengers, CEO Oscar Munoz, security officers and crew members, and general public. Passengers: - Passenger in the United Airline faced problems, as airline said that they need 4 passengers who can give up their seats. There were two more passengers who were selected to leave their seats and they easily agreed on it. This passenger did not agree to give his seat and denied for same, led to the emergence of the episode. Other passengers: - There was one of the passengers who made video for the incident. And other passengers who were there in the flight agreed that this kind of ruthless behavior by the United Airline members shows conflict management (Hampel, 2011). This occurrence shows that airline is not providing any kind of services to their passenger, however on the other hand they claim that they work for customer delight. The flight might include the passengers who travel on the daily basis but after seeing this kind of behavior they will not prefer travelling in the united airline. Security officers: - There were security officers who announced in the flight that they wanted 4 volunteers who are ready to leave their seats. The officers were very arrogant and were not negotiating with the passengers. This demotivated the passengers to undertake future flights with the organizations. CEO Oscar Munoz: - United Oscar Munoz CEO tweeted that it was an upsetting event and he apologies for the same and not only this he said United Airline will re-accommodate to these customers. Said that the team will personally talk to the passengers directly and will resolve the issue as soon as possible. Definitely CEO understands that this will create a negative impact for the public and for the passengers. General Public: The general public was astounded with the behavior that was given out by the employees of the airline industry and lost their trust over the company and decided to reduce their travel with the airline. An analysis of the impact of the issue on the client The effect of this incident with the passengers went viral globally and thereby demotivated the customers to undertake any future relations with United Airlines. It has been observed that after this incident, the overall sales of the organization fell down. The shares of United Airlines went incredibly down in the early period after the incident took place and the stock of the company went down by 6% after performing poorly in the international markets. The opening of New York Stock Exchange revealed the shares of the firm rebounded to around -2%. When the trading started in the morning, the stock of the firm continued their downward journey to about 4% and with the sustainability of the trend would make United Airlines to lose millions of dollars during the capitalization of the market (Selk, 2017). A decline of about 3% would mean a loss of $600-700 million from the market value of the company and any other fall of the stock of the market would mean the company losing their market capitalization of approximately $1.4 billion. Therefore, this incident would have a serious impact on United Airlines. Methodology of the Research The methodology used in the research is secondary research which is taken from the newspapers or journal related to the issue. The issue is the current issue which is easily available on the newspaper or on internet (Victor Stevens 2017). This is one of the big issues of the United Airline. The secondary research includes data collected from the sources that are basically used for the research purpose that involves summary, collation or synthesis of existing research. Conclusion The evaluation of the situation indicates that United Airlines compelled the passenger to leave the flight that was unethical in nature. This created a big impact on the United Airlines because the passengers reduced their travel with the airline. This created a spot light on the reputation of the airline. The airline should tackle such situations very carefully and do take care of the conflict management in the organization. References Domonoske, C. (2017 April 10). Passenger Forcibly Removed From United Flight, Prompting Outcry. The two- way. Retrieved from https://www.npr.org/sections/thetwo-way/2017/04/10/523275494/passenger-forcibly-removed-from-united-flight-prompting-outcry Hampel, C. (2011). It's Not Personal: Lessons I've Learned from Dealing with Difficult Behavior. Orange sun press. Nagesh, A. (2017 April 27). United Airlines to give passengers $10,000 if they have to be bumped from a flight. Metro News. Retrieved from https://metro.co.uk/2017/04/27/united-airlines-to-give-passengers-10000-if-they-have-to-be-bumped-from-a-flight-6600515/ Reiboldt, W. Mallers, H. M. (n.d). Consumer Survival: An encyclopedia of consumer rights, safety and protection. First edition. United States of America. Selk, A. (2017 April 10). A man wouldnt leave an overbooked united flight. So he was dragged off, battered and limp. The Washington post. Retrieved from https://www.washingtonpost.com/news/dr-gridlock/wp/2017/04/10/a-man-wouldnt-leave-an-overbooked-united-flight-so-he-was-dragged-off-battered-and-limp/?utm_term=.a16a2bbb0779. United. (2017). About United. Viewed on 2nd June 2017. https://newsroom.united.com/corporate-fact-sheet Victor, D. Stevens, M. (2017 April 10). United Airlines Passenger Is Dragged From an Overbooked Flight. The New York Times, Retrieved from https://www.nytimes.com/2017/04/10/business/united-flight-passenger-dragged.html?_r=0 Williams, C., Waltrip, S. (2017). Aircrew Security: A Practical Guide. Routledge.

Theme Of Catcher In The Rye Essay free essay sample

, Research Paper In the novel Catcher in the Rye pass J.D. Salinger, the supporter Holden Caulifield views the universe as an evil corrupt topographic point where there is no peace. Holden has a bogus phobic disorder that restricts him from going a to the full matured grownup. In Holden # 8217 ; s attempted journey in going a to the full matured grownup, he encounters many scenarios affecting friendly relationship, personal sentiments, and his love of kids. His journey is an unpleasant and hard one with many lessons learned along the manner ; including the realisation that he is powerless to alter the universe. Around every corner Holden sees corruptness. He looks out on a universe, which appears wholly immoral and unscrupulous. Holden finds a difficult clip tie ining with older, mature persons. Most of Holden # 8217 ; s fondest memories are of those times with his younger siblings. His remarks of artlessness aid set up this connexion # 8220 ; You take grownups, they look icky when they # 8217 ; re asleep and they have their oral cavities manner unfastened, but childs don # 8217 ; t. We will write a custom essay sample on Theme Of Catcher In The Rye Essay or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page Kids look alright. # 8221 ; ( pg 159 ) . Holden # 8217 ; s moral repugnance against anything that is ugly, evil, barbarous, or what he calls # 8216 ; phony # 8217 ; and his ague reactivity to beauty and artlessness, particularly the artlessness of the really immature is what distances him from grownups who he feels create feelings of heartache for him. Holden believes that he can alter the universe and he reveals his feelings on a day of the month with Sally # 8216 ; # 8220 ; Did you of all time acquire fed up? # 8230 ; I mean did you of all time acquire frightened that everything was traveling to travel icky unless you did something # 8230 ; # 8221 ; # 8217 ; ( pg 130 ) . Holden proposes to Sally to get away this universe with him. It is eventually to his younger sister that Holden reveals that he wants to forestall kids from turning up. He blames the universe # 8217 ; s corruptness on grownups and believes that when he stops the kids from turning up he will continue the ir artlessness and salvage the universe. Holden # 8217 ; s bogus dependence gets him into problem at school. Holden looks for the defects in everyone and attempts to extinguish that individual he sees as a menace, such as when Holden decides to confront off against the bogus Stradlater after Stradlater # 8217 ; s day of the month with Jane. Hol lair besides thinks every instructor is a hypocrite who pretends to be helpful to pupils. If Holden has problem in school he does non seek aid from his equals because he believes that they are hypocrites. Hence this point is tied into one of the grounds he is kicked out of Pencey, neglecting four out of five classs. Holden’s turning away of things hypocrite is really strong and he has a one-track head. It is either his manner or the main road, this is another illustration of how Holden’s hypocrite job hinders his opportunity at full adulthood. Holden is so frightened of going what he considers wrong- a phony- that he does non even want to see new events, brushs, or new people. Holden remarks, if he could star in a film short Ho hypocrite he would look. Therefore he would turn down the offer if it arose â€Å" I’d be a bogus if I let them lodge me in a film short† ( pg 72 ) . Holden in other words does non wish to open himself to others and shies off from i nteraction. Holden encounters # 8220 ; Fuck you # 8221 ; ( pg 202 ) written on the wall, he carefully rubs this off with his manus to protect the guiltless kids from reading it. Subsequently on he finds # 8220 ; *censored* you # 8221 ; ( pg 202 ) scratched into the surface with a knife. He discovers that he can non obliterate this 1. Even in the dateless peace of the Egyptian grave room at the museum there is an inerasable # 8220 ; *censored* you # 8221 ; ( pg 204 ) . This incident is the beginning of Holden # 8217 ; s realisation that his dreams are impracticable and that he is incapacitated to halt the corruptness and that there is nowhere he can travel to conceal from it either. Holden sees that he can non halt kids from turning up and losing their artlessness and that they will fall if they fall, there is nil that he can make about that. Holden learns in the novel Catcher in the Rye by J.D. Salinger that the universe is corrupt and filled with immorality. He besides knows now that he is powerless to halt both evil and ripening. As a affair of fact, he learns that it is besides bad to make so. Though due to his hypocrite phobic disorder he becomes lonely and gets himself into problem where he is non traveling to of all time to the full mature. Bibliography backstop in the rye

The Planet Mars Science Fair Project Ideas

The Planet Mars Science Fair Project Ideas Scientists are learning more about the planet Mars every year and that makes now a perfect time to use it as the subject of a science fair project. It is a project that both middle and high school students can pull off and they can take many different approaches to create  a unique and impressive display. Why is Mars Special? Mars is the fourth planet from the Sun and is commonly referred to as the Red Planet. Mars is more similar to Earth than Venus in regards to atmosphere, even though its only just over half the size of our planet. There is intense interest focused on Mars due to the possibility of liquid water being present there. Scientists are still trying to figure out if there is still water on Mars or if it was present at some time in the plants past. That possibility yields the chance of Mars harboring life. Quick Facts About Mars Mars has two moons, Phobos and Deimos.Mars is named after the Roman god of war and it influenced the naming of the month March.One year on Mars is equal to about two years on Earth.One day on Mars is half an hour longer than one day on Earth.The atmosphere of Mars is 95% carbon dioxide. Recent Mars Expeditions NASA has been sending spacecraft to study Mars since 1964 when Mariner 3 attempted to photograph the planet. Since then, over 20 space missions have launched to explore the surface further and future missions are planned as well. The Mars rover, Sojourner, was the first robotic rover to land on Mars during the Pathfinder mission in 1997. More recent Mars rovers like Spirit, Opportunity, and Curiosity have given us the best views and data available to date from the Martian surface. Mars Science Fair Project Ideas Build a scale model of our solar system. Where does Mars fit in the grand scheme of all the other planets. How does its distance from the Sun affect the climate on Mars.Explain the forces at work when the Mars orbits the sun. What keeps it in place? Is it moving further away? Does it have remain the same distance from the sun as it orbits?Study pictures of Mars. What new discoveries did we learn from pictures the rovers sent back versus satellite photos NASA captured before? How does the Martian landscape differ from Earth? Are there places on Earth that resemble Mars?What are the features of Mars? Could they support some kind of life? Why or why not?Why is Mars red?  Is Mars really red on the surface or is it an optical illusion? What minerals are on Mars that cause it to appear red? Relate your discoveries to things we can relate to on Earth and show pictures.What have we learned in the various missions to Mars? What were the most significant discoveries? What questions did each successful mission answer and did a later mission prove these wrong? What does NASA have planned for future Mars missions? Will they be able to build a Mars colony? If so, what will it look like and how are they preparing for it?How long does it take to travel to Mars?  When astronauts are sent to Mars, what will the trip be like? Are photographs sent back from Mars in real-time or is there a delay? How are the photos relayed to Earth?How does a rover work? Are the rovers still working on Mars? If you love to build things, a scale model of a rover would be a great project! Resources for a Mars Science Fair Project Every good science fair project begins with research. Use these resources to learn more about Mars. As you read, you may even come up with new ideas for your project. Mars Exploration from NASABuild a Solar SystemYour Weight on Other Worlds

Important Phrases for English Phone Conversations

Important Phrases for English Phone Conversations Telephoning in English includes learning a number of special phrases, as well as focusing on listening skills. Some of the most important phrases include how to answer the phone, how to ask for others, how to connect, and how to take messages.   Introducing Yourself Here are a few ways to informally introduce yourself on the telephone: This is Ken.Hello, Ken speaking If youd like to reply more formally, use your full name. This is Jennifer Smith speaking.Hello, Jennifer Smith speaking. If you are answering for a business, just state the business name. In this case, its common to ask how you can help: Good morning, Thomson Company. How may I help you?Plumbers Insurance. How can I be of service today? British / American Difference Hello, this is KenBrighton 0987654 The first example response is in American English and the second is in  British English. As you can see there are differences in both forms. The telephone articles include both  British and American English, as well as phrases that are common to both forms. In  American English, we answer the phone stating This is ... In British English, its common to answer the phone by stating the telephone number. The phrase This is ... is used only on the telephone to substitute the phrase My name is ... which is not used to answer the telephone. Asking Who Is on the Telephone Sometimes, youll need to find out who is calling. Ask them politely for this information: Excuse me, who is this?May (Can) I ask who is calling, please? Asking for Someone At other times, youll need to speak to someone else. This is especially true when you telephone a business. Here are some examples: Can I have extension 321? (extensions are internal numbers at a company)Could I speak to...? (Can I - more informal / May I - more formal)Is Jack in? (informal idiom meaning: Is Jack in the office? Connecting Someone If you answer the phone, you might need to connect the caller to someone at your business. Here are some useful phrases: Ill put you through (put through - phrasal verb meaning connect)Can you hold the line? Can you hold on a moment? When Someone Is Not Available These phrases can be used to express that someone is not available  to speak on the telephone. Im afraid ... is not available at the momentThe line is busy... (when the extension requested is being used)Mr. Jackson isnt in... Mr. Jackson is out at the moment... Taking a Message If someone isnt available, you might want to take a message to help the caller.   Could (Can, May) I take a message?Could (Can, May) I tell him who is calling?Would you like to leave a message? Continue practicing your skills by using the  practical exercises  below which include information on leaving messages on the telephone, how to ask  native speakers  to slow down, role plays on the telephone and more. Practice With a Role Play Begin by learning important telephone English with the dialogue below. Here is a short telephone conversation with some of the key phrases: Operator: Hello, Frank and Brothers, How can I help you?Peter: This is Peter Jackson. Can I have extension 3421?Operator: Certainly, hold on a minute, Ill put you through... Frank: Bob Petersons office, Frank speaking.Peter: This is Peter Jackson calling, is Bob in? Frank: Im afraid hes out at the moment. Can I take a message?Peter: Yes, Could you ask him to call me at ... I need to talk to him about the Nuovo line, its urgent. Frank: Could you repeat the number please?Peter: Yes, thats ..., and this is Peter Jackson. Frank: Thank you Mr. Jackson, Ill make sure Bob gets this asap.Peter: Thanks, bye. Frank: Bye. As you can see, the language is rather informal and there are some important differences from face-to-face conversational English.

Optimal physical and mental health Assignment Example | Topics and Well Written Essays - 1000 words

Optimal physical and mental health - Assignment Example from the Centers for Disease Control and Prevention (CDC) shows that approximately 78.6 million of adults in the United States are obese that is 34.9%. Obesity in the United States became an epidemic and the second cause of preventable death. Also, medical treatment of obesity is highly expensive. For example, medical expenditures for obesity were 11.1 billion of dollars in 2009. Appropriate preventable and controlling actions of public medical health care systems may help to decrease the rate of obese people, save hundreds of dollars and increase overall life expectancy.(Ð ¡DC,2014) Formation of the appropriate community environment that promotes and maintains healthy food and beverage intake. Increase the availability of the healthy food that meet the requirements of communities; decrease the level of sugary beverage consumption, making clean and potable water available in different public places. The Nutrition, Physical Activity and Obesity Program (NPAO) is an example of state and local program that focuses on implementation of healthy nutrition and physical activity among Americans that helps to prevent obesity and other related chronic diseases. NPAO is a cooperative agreement between the Centers for Disease Control and Prevention (CDC) Division of Nutrition, Physical Activity and Obesity Program (DNPAO) and 25 health departments. The main purpose of the DNPAO function is maintenance of the healthy way of life that involve healthy eating, regular physical activity and reduction of increased obesity rate in the United States. DNPAO performs their main goals through development healthy child care centers, hospitals, schools and worksites; conduction of different investigations related to the obesity or other chronic diseases. DNPAO`s three main goals include: improvement of the dietary quality to decrease the rate of chronic illness and control healthy child development; in crease physical activity for people of all ages; reduce the rate of obesity through

Health Safety and Security Practices Assignment

Health Safety and Security Practices - Assignment Example Belonging is all about having a relationship that is secure or having a connection with the customers, as well as the working staffs. In a salon, having the security of belonging is important in maintaining a good relationship with other people in the working environment. It is also important in boosting individuals self-esteem making one has the courage to do his or her job perfectly. Therefore, in any working environment, the sole priority of the leader is to encourage and ensure that all the working staffs develop a sense of security to avoid any misunderstanding and quarrels. Additionally, one should ensure that the client belongings are safe and secure. Prior to hanging any coats, counterchecking the pockets remain vital, remove all the important items and keep them in a safe place. In a salon, there are different types of solid as well as liquid wastes that require safe disposal. By disposing of the materials safely, the environment will be protected from causing any potential harm. In disposing of the materials, salon policies for hazardous wastes and management must be followed correctly. All the sharp materials in the salon such as needles and pins should be safely be disposed of in sharp boxes. The dilute chemicals should be disposed of in running water. The single used items such as gloves should be disposed of in peddle bins. Finally, the materials that can be recycled are put in recycled empties for decontamination and drying. Before an emergency occurs, ensure that the emergency equipment is in place and working. The first aid box should contain all the needed materials that will be used in an event of an emergency. The fire extinguishers should be in a strategic location where it can be accessed and in a working condition. In a case of an emergency, call the ambulance and the fire extinguishers. Inform all the people to go to fire assembly points.

The Scientific Method Essay Example for Free

The Scientific Method Essay This experiment was performed by using a systematic approach to identify six unknown substances. In the first half of the experiment six unknown substances were observed than measured by determining volume, mass and density. The second half of the experiment the unknown were placed in a test tube and tested for solubility. It was determined that the six tubes contained coffee, potting soil, brown sugar, baby powder, baking soda, and powdered sugar. By the use of the scientific method each unknown subject could be identified. Hypothesis: The contents of unknown samplers are as follows: #1 coffee, #2 potting soil, #3 brown sugar, #4 baby powder, #5 baking soda, #6 powdered sugar. Material List: Digital Scale 50 ml Cylinder Safety Goggles Spatula 6 Test Tubes Magnifier Rubber Stopper Test Tube Rack Marking Pencil Test Tube Cleaning Brush Procedure: The unknown substances were removed from a bag. Next, volume, density, and mass were calculated using small paper boats, a digital scale, and a formula which called to divide the mass by the volume. Then, the texture, shape and appearance of each substance was observed and recorded. Lastly, each substance was tested for solubility in distilled water. Data Table: Calculating Density of Unknown Samples Mass of Unknown Sample (g)Volume (cm)Density (g/cm) Unknown Sampler# 1 = 0.4 1.3 .31 Unknown Sampler#2= 0.5 1.5 .3 Unknown Sampler#3=0.5 1.5 .3 Unknown Sampler#4=0.8 1.3 .61 Unknown Sampler#5=0.6 1.5 .4 Unknown Sampler#5=0.6 1.3 .46 Discussion Based off of observations of color, shape, and texture and smell hypothesis is accurate and correct for unknown samples 1-6. In conclusion based off of color, smell, and texture the hypothesis for unknown substances 1-4 are correct, but based off of these same observations substances 5 and 6 are questionable. Questions: 1. Which of the six measures in the experiment yielded quantitative data? What specifically about the measures was quantitative? Quantitative data is data that can be measured numerically, out of the six measures in the experiment volume, mass, and density would be considered quantitative since these measures can be measured numerically unlike any other from the experiment. 2. Which unknowns are you confident that you correctly identified? What specific test was crucial in confidence? I am confident that I have correctly identified unknown substances 1-4 based off of color,  texture, smell and solubility these measures were crucial in my confidence of my hypothesis. 3. One of the most important and unique steps in the scientific method is the ability to create a new hypothesis if your results do not support your original ideas. What areas in your life, other than in science class, do you think this type of step would be helpful? I am a mother and frequently find myself in the kitchen cooking and trying out new recipes that taste good but are still nutritious (children can be very picky) I would say in terms of a new recipe that I am trying- If my idea is that my children would like to try something new I would test it out by serving it to them, and in the case that my children do not like it I would try again maybe add some ingredients or take something out in hopes that the end result would be for my kids to enjoy the meal while getting all of the nutrition that kids need. 4. What additional test could you perform to assist in the identification of these unknown samples? Melting, boiling, or even chemical test may be performed. 5. Which of the seven tests performed was the most challenging? The most challenging test for me was the shape test, I found this most difficult because although I had the magnifier I still had trouble distinguishing what it was that I actually saw as I was examining each substance, however once I examined each substance individually I compared what I saw and could most definitely see the difference between large and small particles.

lost Essay -- essays research papers

Peer Pressure   Ã‚  Ã‚  Ã‚  Ã‚  The hard part of being a teenager is learning to make the right decisions. One of the things that affects decision making is pressure we encounter from friends. Peers influence life. At this stage in life, which is our teen years, we will always try to fit in. Everyone has or will face peer pressure sooner or later. Peer pressure can be broken down into two areas; good peer pressure and bad peer pressure. From being a teenager myself, I have been placed in situations where I was pressured into drugs and alcohol. It‘s hard to say no, but to avoid peer pressure, you just have to stand up for yourself and walk away from it.   Ã‚  Ã‚  Ã‚  Ã‚  Whether we know it or not, peers influence our life just by spending time with us. We learn from them, and they learn from us. It’s only human nature to listen and learn from other people in our age group. As people grow into adulthood, peer pressure rarely occurs because they are older, so they can do a lot to take care of their self, be more independent, and make more choices on their own. They are old enough to accept responsibility for them, along with their positive or negative consequences.   Ã‚  Ã‚  Ã‚  Ã‚  Some kids give in to peer pressure because they want to be liked, to fit in, or because they worry that other kids may make fun of them if they don't go along with the group. Others may go along because they are curious to try something new that others a...

Health coach Essay

Being a health coach for gamescape these past 5 weeks has really helped me reach a better understanding of health and wellness. Having a team with such different backgrounds and very different in their whole aspect of health and wellness was a challenge at times but that is what made me understand health and wellness so much better. Being the team leader and having to make different life decisions for the three other team members helped me see how changing some small things can have a huge impact in your life. I have learned that even someone who is very active and fit like June in gamescape was there is still room for improvement and better health choices to be made. The most important thing that I have learned is that there has to be balance between all six elements in order to reach optimal health. It is really important to understand each element and make it a part of your life because if one is absent in your life then you can not reach true health and wellness. Before gamescape I had no idea about the six elements that make up health and wellness. I knew that all those things were important but I never really knew the role the six elements have in reaching optimal health. Also learning all the ways that I can help prevent chronic disease has been great, learning about all the risk factors made me very scared at first but I also know now that I can help prevent it.

Personal Philosophy of Man , God and the World Essay

ACKNOWLEDGEMENT First of all, I am grateful to the Almighty God for establishing me to complete this project. I wish to express my sincere thanks to SOTERO H. LAUREL Librarians, for providing me with all the necessary facilities and books that I need to be able to carefully analyze all the topics that have been discuss in philosophy of human existence. I also thank Professor Josefina C. Perez, one of the faculties in College of Arts and Sciences of Lyceum of the Philippines University. I am extremely grateful and indebted to her for her expert, sincere and valuable guidance and encouragement extended to me. I placed on record, my sincere gratitude to my close friends, best friends and college friends for their constant encouragement. I also thank to my parents for their unceasing encouragement and support. Lastly, I thank to Professor Violeta G. Tabin, full time faculty in College of Arts and Sciences of the Lyceum of the Philippines University, for taking this opportunity to comprehensive to understand the subject of Philosophy of Man. I also placed on record, my sense of gratitude to one and all who, directly or indirectly, have lent their helping in hand in this venture. INTRODUCTION My project is all about the Philosophy of Man, God and the world according to Pre – Socratic Philosophers who rejected traditional and mythological explanations that they have a lot of rational explanations that some of them I believed in, Great Pillars of Western thought or Classic Greek Philosophy that focusing on the role of reason and inquiry in explaining man and soul that some of them I contradict to their beliefs, Medieval Philosophers which their philosophy refers to philosophy in Western Europe but this philosophy of era is one of the greatest achievements in philosophical theology, Modern Philosophy that centers on the relation between experience and the reality, the ultimate origin of knowledge, the nature of the mind and it’s relation to the body, the implications of the new natural sciences for free will and God and find out some of this philosophers are more believes in science and this Modern Philosophy will discuss my belief in God, Man and the world on existentialism, utilitarianism and communism, lastly the Eastern Philosophers who’s belief generally does not focus on a single, indivisible, all – powerful God, I also write my philosophy of God which the eastern philosophers was almost absent from some of their beliefs to God like in Buddhism and Confucianism and the Hinduism that they said God is Brahman from them but they have almost 3 Gods. My belief in the world, man and God shall be presented in different views which I have more discuses and written on the next page.

The Humanistic Model of Counselling essays

The Humanistic Model of Counselling essays There are many different types of humanistic counselling and while they have in common concerns for the conscious and the here-and-now, the differences in technique within the humanistic therapies are vast. For the purpose of this paper, I am going to focus on Carl Rogers, the father of Humanistic Person-Centered therapy (belmonthouse.co.uk), and Gerard Egan, Cognitive Behavioral Therapist and author of The Skilled Helper. The Person-Centered model was developed by Carl Rogers in the 1950s, and is based on the assumption that the client is seeking help to resolve a problem they are experiencing. This type of counselling offers a non-judgmental relationship between client and counselor, in which the client can explore what they need and want, and how they can achieve their goals. He believed that the client should not be lead but allowed time to deal with what they consider important and to work at their own pace. His counselling model is called non-directive as he believed that the counselor should not offer the client advice, but rather to help them to uncover and express their true feelings. He felt that the client, with the help of the therapist, should come to their own conclusions and solve their problems. The person-centered approach maintains that three core conditions which Carl Rogers considered essential for effective counselling are: Unconditional Positive Regard (UPR); Empathetic Understanding and Congruence. The person-centered approach, then, is primarily a way of being that finds its expression in attitudes and behaviors that create a growth-promoting climate. (Rogers, p.138) However, in his paper The necessary and sufficient conditions of therapeutic personality change he lists six conditions in total. According to Rogers, for constructive personality change to occur, it is necessary that these conditions exist and continue ...

Thomas Malthus Biography

Thomas Malthus Biography Early Life and Education: Born February 13 or 14, 1766 - Died December 29, 1834 (see note at the end of the article), Thomas Robert Malthus was born on either February 13 or 14, 1766 (different sources list both as a possible date of birth) in Surrey County, England to Daniel and Henrietta Malthus. Thomas was the sixth of seven children and began his education by being home schooled. As a young scholar, Malthus excelled in his studies of literature and mathematics. He pursued a degree at Jesus College in Cambridge and received a Masters of Art degree in 1791 despite a speech impediment caused by a hare-lip and cleft palate. Personal Life: Thomas Malthus married his cousin Harriet in 1804 and they had two daughters and a son. He took a job as a professor at the East India Company College in England. Biography: In 1798, Malthus published his best known work, Essay on the Principle of Population. He was intrigued by the idea that all human populations throughout history had a section that were living in poverty. He hypothesized that populations would grow in areas with plenty of resources until those resources were strained to the point that some of the population would have to go without. Malthus went on to say that factors like famine, war, and disease in historical populations took care of the overpopulation crisis that would have taken over if left unchecked. Thomas Malthus not only pointed out these problems, he also came up with some solutions. Populations needed to stay within appropriate limits by either raising the death rate or lowering the birth rate. His original work emphasized what he called positive checks that raised the death rate, such as war and famine. Revised editions focused more on what he considered preventative checks, like birth control or celibacy and, more controversially, abortion and prostitution. His ideas were considered radical and many religious leaders stepped forward to denounce his works, even though Malthus himself was a clergyman in the Church of England. These detractors made attacks against Malthus for his ideas and spread lies about his personal life. This did not deter Malthus, however, as he made a total of six revisions to his Essay on the Principle of Population, further explaining his points and adding new evidence with each revision. Thomas Malthus blamed the declining living conditions on three factors. The first was the uncontrolled reproduction of offspring. He felt families were producing more children than they could care for with their allotted resources. Second, the production of those resources could not keep up with the expanding population. Malthus wrote extensively on his views that agriculture could not be expanded enough to feed the entire population of the world. The final factor was the irresponsibility of the lower classes. In fact, Malthus mostly blamed the poor for continuing to reproduce even though they could not afford to care for the children. His solution was to limit the lower classes to the number of offspring they were allowed to produce. Both Charles Darwin and Alfred Russel Wallace read Essay on the Principle of Population and saw much of their own research in nature being mirrored in the human population. Malthus ideas of overpopulation and the death it caused was one of the main pieces that helped shaped the idea of Natural Selection. The survival of the fittest idea not only applied to populations in the natural world, it also seemed to apply to more civilized populations like humans. The lower classes were dying due to lack of resources available to them, much like the Theory of Evolution by Way of Natural Selection proposed. Charles Darwin and Alfred Russel Wallace both praised Thomas Malthus and his work. They give Malthus a large portion of the credit for shaping their ideas and helping to hone the Theory of Evolution, and in particular, their ideas of Natural Selection. Note: Most sources agree Malthus died on December 29, 1834, but some claim his actual date of death was December 23, 1834. It is unclear which date of death is correct, just as his exact date of birth is also unclear.

Valhalla Partners Due Diligence Case Study Example | Topics and Well Written Essays - 750 words - 2

Valhalla Partners Due Diligence - Case Study Example Moreover, since 2002 it has been showing sustainable growth, and according to the projections, TX would achieve more than $50,000,000 million in annual revenue within four years with $5mm incremental profitability. Hence, in immediate future, the company would attain a considerable market position by maintaining an average deal size. The average one-time software revenue per deal point $250,000. Considering all these positive factors, Art Marks should vote to invest in Telco Exchange. As far as the risk factors are concerned, TX is led by a very traditional mode of the management team with a 70-year-old man as the CEO and his son as the CTO. However, Telco’s highly efficient software would address many of the so-called managerial limitations. Moreover, if Telco Exchange is ready to substitute the CEO with someone proposed by Valhalla, the issue cannot be counted as a constraint to the growth of the firm. As compared to the above stated competitive advantages, threats from comp etitors and managerial weakness are of little relevance to the investment plan. What Mark should assess more is the firm’s scope for business expansion and customer retention. Since investment memo evidently indicates the sustainable profitability of TX, Mark can vote to make an investment in this firm. 2. According to the investment memo, the most prevailing risk factor is the upcoming competitors. For instance, companies like Tango, Stonehouse Technologies, Teldata Control, Profile, and QUantumShift are more likely to come up with solutions for invoice processing through their software solutions. Secondly, a more advanced form of products can be expected from vendors who specialize in financial management. However, the most potent aspect of the TX lies with its ability to address rather basic problems through its integrated solutions which the rivals do not have in common. For example, Aberdeen’s solution tends to narrow its focus on cost management and does not addr ess strategic management. However, it is trying to complete outsourced solutions like dispute resolution services. Finally, as discussed earlier, the company’s mode of management is comparatively unproven and weak. However, this risk factor could be easily overcome once the TX is willing to agree with Valhalla’s proposal. As compared to other firms’ outsourcing approaches, Telco’s solutions’ direct strategies are highly effective. To be a bit skeptical about the consistency of the firm’s sustainability, one can point out the atypical track record of TX. To illustrate, TX has been seeking a series of financing since its beginning. Moreover, the emergence of the firm itself is strange in its nature. In fact, the company originated as an internal project of CICAT Networks which was also a subsidiary of Fairfax. However, since Telco Exchange has the provision to help to automate the ordering process, it can make the data available for all partie s involved. Hence, TX is highly leveraged with technological backup to meet the required standards of corporate policies. 3. Valhalla’s due diligence process seems brilliant from an investor’s point of view. Its due diligence calls identify the TX’s ability to compete with all other companies with its most integrated telecommunications management solutions. The diligence process has given higher emphasis on safe investment to ensure partners privileges. The memo clearly indicates the strong and weaker areas of TX along with very reasonable business forecasts.  Ã‚  

Oscilloscope Essay Example | Topics and Well Written Essays - 3000 words

Oscilloscope - Essay Example Therefore, these explanations were added. The detailed users’ feedbacks are not required, nevertheless, the key aspects of improving the guide are as follows: 1. The detailed explanations of the basic experiments will help to maximize the educational aspect of the document. Therefore, it should be stated that the actual importance of the feedbacks is explained by the necessity of adding self-descriptiveness for the guide. 2. The guide needs to pay more attention to safety. Since it is not a household device, and it may be used for measuring and analysing high voltage currents, the safety of a user is a cornerstone of the effective research. 3. The guide should be offered in hard- and soft-copies, and an extended remote assistance should be provided. It will help to gather feedbacks, and improve the device itself, as well as the guide. The results of the research involve the proper analysis of the functions and options offered by the oscilloscope, however, the experiments held are of the educational nature mainly.

Nursing research Essay Example | Topics and Well Written Essays - 1000 words - 1

Nursing research - Essay Example Healthcare practitioners are ill-equipped to manage pain in children as a result of these factors. Despite these challenges, healthcare practitioners identify the important role that they should play in effective management of pain in children. Importantly, effective pain management influences a hospital’s HCAHPS scores with effective management promoting the quality of care offered in a healthcare facility. The American Academy of Pediatrics (AAP) and the American Pain Society (APS) noted, acute pain in children â€Å"is associated with increased anxiety, avoidance, somatic symptoms, and increased parent distress† (p.793). Consequently, these factors underline the importance of implementing intervention programs that enhanced effective management of pain in children. Moreover, effective management of pain will not only improve the quality of care provided by a healthcare facility, but it will also restore the overall health of children. On the other hand, it is the res ponsibility of healthcare practitioners to eliminate or lessen pain and suffering among their patients when possible. Moreover, it is common knowledge that all children deserve to have the best practices that managed their pain in an approach that ensured effective prevention, assessment, and control of the pain. In order to ensure that the healthcare facility managed pain effectively, it is pertinent to come up with an intervention program that was effective in pain management. In line with this, the objective of the program will be the implementation of interventions that ensured the achievement of the best practices to manage, assess, and control pain in children using an approach that was clinically viable and based on research. In this case, the program will involve training nurses in the pediatric ward about detection, assessment, control, and effective management of pain in children. In addition, a pain nurse will be visiting the pediatric ward three times in a day. Moreover, nurses will involve parents in the process of pain management. A pain nurse who will be visiting the pediatric wards each day will be essential in providing support for nurses, which will effectively reduce the stress associated with pain management in children. The pain nurse will assess the approaches that the nurses used to assess, control, and manage pain in children

Employee Issues And Failure Of Mergers And Acquisitions Management Essay

Employee Issues And Failure Of Mergers And Acquisitions Management Essay Globalization has demanded change in business practices because of its initiated competition (Schuler and Tarique, 2007). However, two streams can be found in the literature suggesting two different views about this phenomenon of globalization. One view suggests that it is being evolved to accomplish the power, politics, and wealth accumulation objectives and to do so, it has been instilled through carefully planned strategies, plans and tactics (Chomsky, 1999; Schuler and Tarique, 2007). Other view conveys a contrasting philosophy asserting that it is a social phenomenon which is benefiting the people around the globe by reducing monopolies of few (Castells,1996). Though these two views convey two opposite messages stating it political fixture designed for the purpose of gaining control of power, authority and wealth or a phenomenon which is operating to benefiting the people around the globe has instigated challenges for the business organization, somehow. Whether these are threats or opportunities, these are challenging (Mourdoukoutas, 2006). This phenomenon has changed the face of the world economy, and economic conditions of most of the countries are forcing the organization to change their business strategies. The organizations are using various forms of collaborations and alliances such as mergers, acquisitions and joint ventures inside and across the national boundaries in order to survive through the threats or to grow on the new challenging opportunities provided by globalization. Kogut and Singh (1988) state that collaborations such as joint ventures, mergers and acquisitions are the source of sharing and spreading and sharing risks over partners firms. According to Contractor and Lorange (1988) such collaborations allow developing and harnessing knowledge of the host organization. Choi and Hong (2002) suggest that collaborations can be for the purpose of knowledge or/and material flow. However, many of such collaborative efforts are not successful and according to Datta (1998), employee resistance is the key factor that hinders the success in such collaborations. And this essay, in fact, analyses the statement often employee-related issues prevent a merger or acquisition from succeeding in order to offer a better understanding of the factors of such failures by reviewing the relevant literature and using a case study. However, main focus of the essay is on collaborative relationships with main focus on joint ventures. Employee Related Issues and Failure of Mergers and Acquisitions As states in the given statement that often employee-related issues prevent a merger or acquisition from succeeding, Datta (1998) asserts that these are the conflicts and interventions arising from the employees that hamper the success of mergers or acquisitions. Kumar and Andersen (2009) state that these conflicts and resistance from employees stem from three levels due to their unwillingness to be the part of the new development and insecurity associated with this new formation. Das and Kumar (2009: 18-19) explain these levels stating that Pragmatic conflict occurs at the level of the functional specialists, moral conflict falls within the domain of alliance level managers, and cognitive conflict involves the top level managers, i.e. the individuals who are responsible for initiating and managing the alliance based strategy of the firm. Pragmatic conflict centers on issues of operational coordination among partner firms, moral conflict revolves around the appropriateness of behaviors among the partner firms, while cognitive conflict focuses on issues pertaining to the strategic rationale for continuing with or exiting from the alliance. Das and Kumar (2009) it is the top management which should be made responsible for their lack of vision about the intensity of change and then failure to manage change, resulting in failure of such collaborations. Change Management and Success of Collaborative Efforts Organizational change usually is perceived or rightly believed to contain threat or challenging opportunities of personal loss or rewards respectively as consequences of the change for the stakeholders. Lorenzi and Riley (2000) state that these threats or risks can fluctuate from simply disturbance of established routines to job insecurity if we talk about the internal stakeholders. While Hall (2002) classifies the change as shot tem and long-term and states the trade-offs between short and long run. Use of the term change management has been widespread in management writings and organizational studies (Ackoff, 1981, 1990). Interest of managers and researchers in change management topic has been stimulated by the commentary of Peter Drucker (1999), stating whether change can be managed at all or organizations are merely led or facilitated because of its episodes. In the words of Lorenzi and Riley (2000) Change management is the process by which an organization gets to its future state, its vision. While traditional planning processes delineate the steps on the journey, change management attempts to facilitate that journey. Consequently, implementing change instigates crafting a vision for change, and it proceeds further by empowering and allowing individuals to work as agents in the process to accomplishing that vision. These agents require realistic and future oriented strategies, plans and tactics to make successful transformation. However, since managing change is not simple and requires top managers to have a holistic approach which addresses all the major factors and disturbances arising from them. Factors Requiring Attention Kauser and Shaw (2004) that though employees can affect the success of such collaborations, however, there are plenty of factors that have more devastating impact on the success. In fact, firms investing in such collaborations face various uncertainties, resulting in affecting the intended outcomes. Gulati and Singh (1998) state that such uncertainties can stem from numerous factors that can be critical in hampering success in the firms with different norms, cultures, future plans and intentions. If these are the international joint ventures, various factors such as difference in national cultures, varying labour market conditions, different political and legal system can be crucial in defining success in collaborations (Bratton and Gold, 2007). Unavailability of timely and adequate allocation and sharing of resources is one of the main reasons that can cause some type of failure in such collaborative efforts and hence should be given proper focus while addressing the change arising from collaborations (Boddy et al, 1998). Given the dynamic and volatile business environment, timely and adequate allocation of resources, including human, capital an information, are vital in the success of mergers and acquisitions (Yan and Zeng, 1999). Earlier, Yan (1998) believed that bargaining power, control and trust are the main factors that can play central role in the successful mergers and acquisitions. Sirmon and Lane (2004) state that cultural compatibility should be taken care, while going into such collaborations. Lorange and Roos (1992) that these are the intentions of the collaborating firms that cause issues, resulting in impeding the success. Lorange and Roos (1992) further state that difference in objectives, and differing practices, norms, values also contribute towards failures. Fey and Beamish (2000) suggest that varying intentions, lack of cultural compatibility, and differences in objectives are the main factors that create uncertainties in employees, resulting in impeding the success. Hennart et al, (1998) collaboration without clear identification of need and objectives of collaboration, lack of concentration towards qualitative factors cause failures because it hinder effective decision making. Looking at the above statements and assertions, it can be argued though employees related issues can cause failures but it is the failure to manage change due to lack of vision to identify the factors and manage them is the main reason. Employee related issues such, according to Hennart et al, (1998), arise from lack of trust in the new working arrangements. If top management is able to remove these issues by giving incentives, ensuring security and involving them in the entire process of initiation and development of such collaborations, employees related issues can be solved (Sirmon Lane, 2004). Yan (1998) evidence that such failures are the result of incomplete contracts because of improper decision-making on behalf of the people who are supposed to manage change by efficiently responding to and reacting to changing business environment through proper attention to various internal and external factors. Sirmon and Lane, (2004) suggest that it is the lack of vision to predict the s everity of change which can result from the new business arrangements. These collaborations demand employees new roles and hence, human resource management should be well prepared to play its new roles in these changing business arrangements along with their traditional roles of hiring, training etc. Inability to do so means failure of collaborations whether it is mergers, acquisitions or joint ventures (Sirmon and Lane, (2004) and in this regard, role of human resource management need to be changed due to globalization and its wedged factors such as culture, political and social structures, economic conditions, labour market conditions, market size. Human resource management role should be sensitive to all the factors and effective in cross cultural environment, both organizational and national (Scullion and Linehan, 2005). For instance, national culture, defined by Hofstede (1980, 1991) as values, beliefs, and assumptions distinguishing people of different societies from one another, with Power Distance, Uncertainty Avoidance, Collectivism-Individualism, and Masculinity-Femininity dimensions affect the HRM role and practices in this era of globalization, where companies are driven to go limitless in terms of nationalities. For example, Budhwar and Boyne (2004) state that in India, hiring and promotion is completed keeping in view religion, caste system, and culture. (Clark Pugh (2000) suggest that feminine culture of Netherland is not suitable to use hard HRM. According to Hofstede (1983) and Blunt Jones (1986), that Kenyas culture showing uncertainty-avoidance dimension needs that organization should take care various ceremonies such as funerals and marriages. Similarly, tensions arsing form different organizational culture (in case if it is different) and national culture requires more than traditi onal HRM role (Cooke et al 2008). This means that in case of international collaborations, these factors can cause serious problems and hence organizations need to develop and deploy a policy that pay attention to these factors as well to avoid future harms. In case of mergers and acquisitions in different countries, political, legal, and social structures influence HRM role and functions (Noe Ford, 1992). Economic system of a specific country with different governance structures is also hard on playing its cards to alter the HRM role and practices in its own terms. Labour Market conditions, (Ali, 2000), market size (Tayeb, 2005) also needs different motivational and promotional strategies as same standard for all markets cannot work. Same quantitative target will not work for sales persons in London and Lancaster. Role of unions is also important in shaping HRM decisions of selections, promotions, wages (Collins et al, 1993), and motivation (Rosen et al, 1986) It means that new business environment may require different business practices, demanding different role of HRM and that is its role envisioned in strategic HRM (SHRM. Bratton Gold (2007: 56) define SHRM as The HR polices and process that result from the global competitive activities of multinational companies and that explicitly link international HR practices and processes with the worldwide strategic goals of those companies It means that HRM is no mere an administrative facility but has received or expected recognition as a strategic business collaborator. Companies are  actively relating  the HRM in the development and implementation of both people and business strategies (Christina Evans, 2003). It means that HRM needs to manage people and proactively support the overall management and decision making of the organizational. According to Guest (2002) managing people includes ensuring commitment from employees, building high trust and flexible roles, creating focus on value s, flattering hierarchical structure of the organization, and ensuring autonomy at national level and enhancing self control. In the era of globalization, where new forms of organizations are unavoidable, Christina Evans (2003) goes further to explain the HRM role stating that it contributes to overall development of the organization through performance measures, agenda building, translating strategic level strategies into HR deliverables. Holbeche (1999) suggests that role of HRM is strategic rather than operational, proactive rather than traditional reactive, changing instead of stagnant, and of employee champion. Ulrich (2000) suggests that HRM role in competitive world is turning knowledge into action. Keeping in view the new role of HR, this essay suggests that it is not the employee related issues that cause problems; rather it is the ineffective role of HR that can cause predicaments for the collaborating firms. Black and Gregersen (1999) state that if seen from individualistic perspective, Resistance from the employees to adopt new practices, procedures and values can be a problem and can be a factor in failure of mergers. There could be conflicting interests of the employees of local and foreign companies, which could enhance the complexity of the task for expatriatesAnd this signifies the fact that the employees involved in such collaborations, especially expatriates, require interpersonal and cross-cultural skills, along with comprehensive understanding of the foreign culture to efficiently work with employees of different cultures The above statement brings attention to the fact that though employees resistance and issues related to employees such as lack of strong interpersonal skills and inability in understanding of different cultures are vital in creating troubles in the success, it also bring attention to the fact the important new role of HR to train them and make them suitable for such unavoidable assignments, in the current business scenario. Hence, once again, this essay argues that if we look at the surface, it looks the employees related problems; however, in-depth investigation tells us that it is the over-all ineffectiveness of the organizational policies and practices that hinder success. Luo (1998) asserts that success of such arrangements depends upon the right choice of partner. Luo states the partners selection significance stating various factors vital in this regard including organizational practices, routines, norms, values, culture, structure, government connections, effectiveness of distribution channels, skill and capacity development, position and experience in the industry. Brouthers et al., (1995) propose the four cs formula for the success such arrangements, and these four Cs are compatible goals, complementary skills, cooperative organizational culture, and commensurate risk-taking orientation. This suggestion of Brouthers et al., (1995), further signifies the value of clearness in business objectives, responsibilities and understanding of the partners. Zeira, et al., (1997) found significant positive relation between objectives clarity and and success of mergers and acquisition. For the purpose of re-iterating this point, survey results of Thompsons (1996) study identifies that cross-cultural communication issues, lack of business objectives clarity, and intentions of partner firms create fatal towards the success of such collaborations. According to Thompsons (1996; 145) Disagreements and misunderstandings over the business objectives of the relationship and over business strategies were most fatal and threatening to the success Kealey et al., (2006) suggest that issues arising from environment create the major hindrances and, to a particular level, these problems can be alleviated, and the level to which these problems are alleviated, determines the failure and success. Kealey et al., (2006) identifies some such issues which have been stated as under: Congeniality of the organizational cultures and compatibility among them General economic health of the economy (host) along with international economic conditions, resources availability such as financial and human, and consumer demands and competition. Regulatory and law and order situation of country (host), such as foreign investment restrictions, import and export controls and policies Friendliness, health, and effectiveness of firms Social and political climate, and ability of the management to manage change pro-actively Looking at the above discussion and emphasis on change management, role of human resource management and external environmental factors along with clarity of objectives, trust, and intentions of the partners, and significance of selection of firms for such collaborations, this essay argues that though importance of employee related issues can be a problem in the success of mergers and acquisitions is always their but these are issues which are the result of improper HR policies, ineffective change management. Case of Rolls-Royce and BMW It was, in fact, joint venture resulting in acquisition between Rolls-Royce and BMW stared in 1989 and broken, after 10 years, in 1999. Habib and Mella-Barra (2002) express their point of view about termination of this collaboration stating that it is possible that the venture ended because of failure to cooperate on the part of the two partners, such an explanation is unlikely given that BMW was paid in Rolls-Royce shares, which have made BMW one of the largest shareholders of Rolls-Royce, with a 10% stake. From this termination it is also argued that Rolls-Royce wanted to acquire know how the pertenr regarding to re-enter the aircraft engine manufacturing after long time because Rolls-Royce was not in the business before the initiation of joint venture. And when Rolls-Royce believed that they have gained substantial knowledge of how to run the business independently, it terminated the collaboration. While Minehart and Neeman (1999) suggest an another reason stating that this close was consequence of various conflicts arising from lack of consensus on investment decisions and trust and together with imbalance in powers of decision making. Therefore, if combined these stated reasons, it was the differences in intentions, goals, conflicts, power disparity and lack of trust that cause termination of this venture. Hence, it was not the employee related issues rather some organizational level issues which caused the end the collaboration. Conclusion This essay analyses various factors which can cause failures to mergers, acquisition and particularly joint ventures. In fact, this essay analysed the statement often employee-related issues prevent a merger or acquisition from succeeding to reach a certain conclusion. This essay argues that though employee related issues play detrimental role in such collaboration, however, these issues are the result of the certain inefficient practices including inability to manage change, ineffective HR policies and practices, lack of clear objectives etc. These factors also include intentions and lack of trust and differences in objectives. The case of Rolls-Royce and BMW confirmed above ideas suggesting that, it has been the differences in intentions, goals, conflicts, power disparity and lack of trust that cause termination of this venture. Therefore, these were not the employee related issues rather some organizational level issues which caused the end the collaboration.

State and Federal Authority in Screws v. United States Essay -- Suprem

State and Federal Authority in Screws v. United States Outside the courthouse in Newton, Georgia, in the early hours of January 30, 1943, Robert â€Å"Bobby† Hall was beaten unconscious by M. Claude Screws, Frank Edward Jones, and Jim Bob Kelley[1] while in their custody for the alleged theft of a tire;[2] Screws, Jones and Kelley were, respectively, Baker county sheriff, night policeman, and a civilian deputized specifically for the arrest.[3] Without ever recovering consciousness, Hall died as a result of a fractured skull shortly after his arrival at an Albany hospital that morning.[4] The NAACP and FBI investigated Hall’s death in the following months and federal charges were brought against Screws, Jones, and Kelley for violation of Section 20 of the Federal Criminal Code, which stipulates that no person may â€Å"under color of any law †¦ willfully† deprive a person of â€Å"any rights, privileges, or immunities secured or protected by the Constitution and laws of the United States.†[5] After bei ng found guilty in the lower courts, the defendants brought their case to the Supreme Court on appeal, alleging that they had violated a state rather than federal law and, consequently, could not be held liable under Section 20. The Supreme Court’s central concern in Screws et al. v. United States was to interpret the intent and breadth of Section 20 in order to judge its constitutionality; in doing so, the Court struggled to reach a consensus regarding the definition of state action and the indefinite nature of the rights protected by the statute. Such consensus proved difficult, indeed, as the case was narrowly decided and divided the Court along deep constitutional lines; while a majority of the Court advocated reversal of the lower co... ... [41] Screws et al. v. United States, 325 U.S. 91, 151-152 (1945). [42] Ibid., 143. [43] Ibid., 111. [44] Ibid., 145-146. [45] Ibid., 149. [46] Memorandum by Mr. Justice Jackson, February 2, 1945, Jackson Papers, 5. [47] See Justice Murphy’s dissent, wherein he insists that â€Å"it is idle to speculate on other situations that might involve  § 20 which are not now before us.† Screws et al. v. United States, 325 U.S. 91, 136 (1945). [48] Felix Frankfurter to Chief Justice Stone, November 30, 1944, Harlan Fiske Stone Papers. [49] Justice Frank Murphy’s Notes on Screws et al. v. United States, Frank Murphy Papers. [50] Screws et al. v. United States, 325 U.S. 91, 139 (1945). [51] Memorandum by Mr. Justice Jackson, February 2, 1945, Jackson Papers, 6. [52] Harlan Fiske Stone to William O. Douglas, November 25, 1944, Harlan Fiske Stone Papers. State and Federal Authority in Screws v. United States Essay -- Suprem State and Federal Authority in Screws v. United States Outside the courthouse in Newton, Georgia, in the early hours of January 30, 1943, Robert â€Å"Bobby† Hall was beaten unconscious by M. Claude Screws, Frank Edward Jones, and Jim Bob Kelley[1] while in their custody for the alleged theft of a tire;[2] Screws, Jones and Kelley were, respectively, Baker county sheriff, night policeman, and a civilian deputized specifically for the arrest.[3] Without ever recovering consciousness, Hall died as a result of a fractured skull shortly after his arrival at an Albany hospital that morning.[4] The NAACP and FBI investigated Hall’s death in the following months and federal charges were brought against Screws, Jones, and Kelley for violation of Section 20 of the Federal Criminal Code, which stipulates that no person may â€Å"under color of any law †¦ willfully† deprive a person of â€Å"any rights, privileges, or immunities secured or protected by the Constitution and laws of the United States.†[5] After bei ng found guilty in the lower courts, the defendants brought their case to the Supreme Court on appeal, alleging that they had violated a state rather than federal law and, consequently, could not be held liable under Section 20. The Supreme Court’s central concern in Screws et al. v. United States was to interpret the intent and breadth of Section 20 in order to judge its constitutionality; in doing so, the Court struggled to reach a consensus regarding the definition of state action and the indefinite nature of the rights protected by the statute. Such consensus proved difficult, indeed, as the case was narrowly decided and divided the Court along deep constitutional lines; while a majority of the Court advocated reversal of the lower co... ... [41] Screws et al. v. United States, 325 U.S. 91, 151-152 (1945). [42] Ibid., 143. [43] Ibid., 111. [44] Ibid., 145-146. [45] Ibid., 149. [46] Memorandum by Mr. Justice Jackson, February 2, 1945, Jackson Papers, 5. [47] See Justice Murphy’s dissent, wherein he insists that â€Å"it is idle to speculate on other situations that might involve  § 20 which are not now before us.† Screws et al. v. United States, 325 U.S. 91, 136 (1945). [48] Felix Frankfurter to Chief Justice Stone, November 30, 1944, Harlan Fiske Stone Papers. [49] Justice Frank Murphy’s Notes on Screws et al. v. United States, Frank Murphy Papers. [50] Screws et al. v. United States, 325 U.S. 91, 139 (1945). [51] Memorandum by Mr. Justice Jackson, February 2, 1945, Jackson Papers, 6. [52] Harlan Fiske Stone to William O. Douglas, November 25, 1944, Harlan Fiske Stone Papers.

Challenges Ahead for Venture Capital Financing in India

Venture Capital is money provided by professionals who invest and manage young rapidly growing companies that have the potential to develop into significant economic contributors. According to SEBI regulations, venture capital fund means a fund established in the form of a company or trust, which raises money through loans, donations, issue of securities or units and makes or proposes, to make investments in accordance with these regulations. The funds so collected are available for investment in potentially highly profitable enterprises at a high risk of loss. A Venture Capitalist is an individual or a company who provides. Investment Capital, Management Expertise, Networking & marketing support while funding and running highly innovative & prospective areas of products as well as services. Thus, the investments made by Venture Capitalists generally involves – – Financing new and rapidly growing companies. – Purchasing equity securities. – Taking higher risk in expectation of higher rewards. – Having a long frame of time period, generally of more than 5 – 6 years. – Actively working with the company's management to devise strategies pertaining to the overall functioning of the project. – Networking and marketing of the product /service being offered. In an attempt to bring together highly influential Indians living across the United States, a networking society named IND US Entrepreneurs or TiE was set up in 1992. The aim was to get the Indian community together and to foster entrepreneurs for wealth creation. A core group of 10 – 15 individuals worked hard to establish the organisation. The group (TiE) has now over 600 members with 20 offices spread across the United States. Some of the famous personalities belonging to this group are Vinod Dham (father of the Pentium Chip), Prabhu Goel, K.B. Chandrashekhar (Head of $ 200 mn. Exodus Communications, a fibre optic network carrying 30% of all Internet content traffic hosting websites like Yahoo, Hotmail and Amazon.) Venture Capital Financing : It generally involves start up financing to help technically sound, globally competitive and potential projects to compete in the international markets with the high quality and reasonable cost aspects. The growth of South East Asian economies especially Hongkong, Singapore, South Korea, Malaysia along with India has been due to the large pool of Venture Capital funds from domestic / offshore arenas. Venture Capitalists draw their investment funds from a pool of money raised from public and private investors. These funds are deployed generally as equity capital (ordinary and preference shares) and some times as subordinated debt which is a semi secured investment in the company (through debenture) ranking below the secured lenders that often requires periodic repayment. Today, a VC deal can involve common equity, convertible preferred equity and subordinated debt in different proportions. The Venture Capital funding varies across the different stages of growth of a firm. The various stages are : 1. Pre seed Stage : Here, a relatively small amount of capital is provided to an entrepreneur to conceive and market a potential idea having good future prospects. The funded work also involves product development to some extent. 2. Seed Stage : Financing is provided to complete product development and commence initial marketing formalities. 3. Early Stage / First Stage : Finance is provided to companies to initiate commercial manufacturing and sales. 4. Second Stage : In the Second Stage of Financing working capital is provided for the expansion of the company in terms of growing accounts receivable and inventory. 5. Third Stage : Funds provided for major expansion of a company having increasing sales volume. This stage is met when the firm crosses the break even point. 6. Bridge / Mezzanine Financing or Later Stage Financing : Bridge / Mezzanine Financing or Later Stage Financing is financing a company just before its IPO (Initial Public Offer). Often, bridge finance is structured so that it can be repaid, from the proceeds of a public offering. There are basically four key elements in financing of ventures which are studied in depth by the venture capitalists. These are : 1. Management : The strength, expertise & unity of the key people on the board brings significant credibility to the company. The members are to be mature, experienced possessing working knowledge of business and capable of taking potentially high risks. 2. Potential for Capital Gain : An above average rate of return of about 30 – 40% is required by venture capitalists. The rate of return also depends upon the stage of the business cycle where funds are being deployed. Earlier the stage, higher is the risk and hence the return. 3. Realistic Financial Requirement and Projections : The venture capitalist requires a realistic view about the present health of the organisation as well as future projections regarding scope, nature and performance of the company in terms of scale of operations, operating profit and further costs related to product development through Research & Development. 4. Owner's Financial Stake : The financial resources owned & committed by the entrepreneur/ owner in the business including the funds invested by family, friends and relatives, play a very important role in increasing the viability of the business. It is an important avenue where the venture capitalist keeps an open eye. Problems of Venture Capital Financing : VCF is in its nascent stages in India. The emerging scenario of global competitiveness has put an immense pressure on the industrial sector to improve the quality level with minimisation of cost of products by making use of latest technological skills. The implication is to obtain adequate financing along with the necessary hi-tech equipments to produce an innovative product which can succeed and grow in the present market condition. Unfortunately, our country lacks on both fronts. The necessary capital can be obtained from the venture capital firms who expect an above average rate of return on the investment. The financing firms expect a sound, experienced, mature and capable management team of the company being financed. Since the innovative project involves a higher risk, there is an expectation of higher returns from the project. The payback period is also generally high (5 – 7 years).

Importance of Training in Catering Industry

Introduction The title of the research is â€Å"A study on Training and Development of Work Force in Catering Industry in Wrexham Area†. Training is one of the most important elements in each and every organisation for the betterment of its employees. The aim of the research is to study the Training programmes conducted for the staffs or employees of an organisation to improve the company’s performance and productivity. The research aim is mainly to identify the importance of training requirements in catering industry and to identify the benefits of it. Research Question aims to find what all successful training and development programmes or schemes are adopted by the management in catering industry to motivate the employees of a company and also to improve the performance of the overall organisation with the help of total work force employed. The three important research questions will be: 1. What are the benefits obtained by a company after providing trainings to their staffs? 2. What costs are involved in training? 3. How will a company ensure that the training is successful? Research Objective is to conduct an investigation through qualitative analysis by interviewing the managers and the staffs by distributing printed questionnaire containing open and closed end questionnaires. Also collecting details provided by the interviewed persons orally. A detailed investigation on the topic will help to give more ideas to the management to implement more training courses to develop the skills of the employees working in the company and also will be able to judge how effective productivity can be made with less cost and wastage. Also the research would be helpful to understand whether the employees are happy towards the current training programmes and how helpful is it for the employees or staffs. Limitations of the study: While conducting the research there may arise many limitations with respect to sampling and also due to the non – random sampling. The research which is to be conducted will have managers and employees who works in a catering industry. Literature review Human resource management plays an important role in an organisation providing various characteristics of employment in catering industry. The success of catering industry depends on its manpower. Training and development plays an important role in human resource management. Training is essential in every work environment and has become everyday aspect of human life. The government has taken certain initiatives to improve the catering industry’s standard. One of the important establishments in the field is the Hotel and Catering Board (HCTB). In most of the organisation, training is provided on: Computing studies Supervisory skills Food and Beverage management House keeping The reason to provide training is to avoid; The failure to attain the targets like gross or net profit on food or liquor. †¢ Dissatisfied customers. †¢ Slow service. †¢ High labour turn over and low morale. †¢ Unhealthy relationship between two departments. Types of Training There are two types of training; 1. On the job training: As most of the staffs working on catering industry will have direct contact with the customers , so new staffs are given training ‘on the job’ to experience dealing with customers. 2. Of the job training: This type of training takes place away from the actual work place. Real working environment will be crated to train the new staffs. Training need and Analysis The need for training should be considered from employer’s point of view and employees. There will be always a person assigned to provide training to staffs whenever required in consultation with the line managers. The line managers will identify, analyse the requirements of training or problems or opportunities and exploit training with assistance. Benefits of training The benefits of training to the organisation will be short term or long term and it includes: †¢ Increased customer satisfaction †¢ Help to develop relationship between staffs and departments. Increased customer demand †¢ Safe working mode †¢ Wastage reduction †¢ Less staff turnover Process involved in training Before the actual training process it is to be considered ‘who is to do the training, what is to be taught, how to train and evaluating the success of training. The actual process of training includes: †¢ Identify the training and development needs. †¢ Design training and development strategies and plans. †¢ Providing learning opportunities, resources and support. †¢ Evaluate the effectiveness of training and development. †¢ Support training and development advances and practice. Development Development is the main part of any training session. Development may be defined as those activities designed to provide the organisation with competent work force which is able to meet the target in short, medium or long term objectives. In development stage the trainer’s knowledge and skills are transferred to the trainees. The other concepts of development includes: recruitment, induction and appraisal. Some of the examples of development programmes are: Trainee management programme, junior supervisory position, new project department, trainee officer, and assistant to area manager. The main objective of training and development will be to ‘Develop human potential and assist organisations and individuals to achieve their objectives’. Health and Safety training Accidents and healthy problems in places of work occur very frequently and so health and safety training will have to be provided to all the individuals working in an organisation. There are two laws which have to be followed in hotel or catering industry and they are the Health and Safety at Work Act 1974 (the HASAW Act) and the Control of Substances Hazardous to Health (COSHH). Health and Safety Training at work includes -preventing accidents and dealing with accidents; the ways in which accidents happen and what all ways to prevent such accidents. It is the objective of Health and safety training to identify the health problems and accidents happening in work life and to take important steps to minimise them. Research Methodology Types of data employed There will be different types of data employed in a research. Primary data: Collection of Primary data includes Interviews and Questionnaires. Secondary data: Secondary data will be collected from the staff training record sheets. Sampling Technique: Sampling Techniques includes Non Random Sampling and other techniques. Methods of Data collection Primary data: face to face interaction, questionnaire, telephonic interviews. Secondary data: books, training records, internet Data analysis The method of qualitative analysis and qualitative analysis will be employed in the research study. Qualitative analysis will be helpful to analyse the interview outputs. To analyse the interview questionnaires qualitative analysis will be employed. To analyse the research questionnaires, quantitative analysis will be employed. Primary data will be collected through face to face interviews. Face to face method of interviews was taken to overcome any communicative difficulties if arises. Closed and open – ended questions will be used to implement the survey questionnaire. The aim of using open – ended questionnaire is that the respondent will be free to give up his ideas or opinions. The closed ended questions will be analysed by using regression technique which is a quantitative approach and the interviews will be analysed by using qualitative approach. Conclusion The time period for the research to be conducted is estimated to be three months and the samples taken for the research will include the managers and his subordinates working in a hotel or in a catering sector. Survey questionnaire will be made before starting actual research. A detailed analysis will be conducted with respect to literature review. References Literature Review Training and development One of the major anxieties in an organisation is about the training. It may be due to more staffs or because of the labour turnover. For an effective training programme there should be sufficient funds allocated for it in an organisation. There will be more benefits for an effective training scheme. The benefits of a training programme include: ? Less wastage and speedy work performance by the trained worker. ? Less mistakes or accidents in the organisation. ? Less damage of machines and equipments. ? The complaints from the customers will be reduced. ? Another important benefit is that the trained staffs require less supervision and guidance. ? The trained staff will be more resourceful when other staffs go for holidays or any absence problems arise. Training will improve the job satisfaction and confidence in employees and will let them perform well in the organisation. ? Another benefit is that the potential to work and personal benefits of working efficiently and safe. Training needs analysis To design the training method, it is required to identify the training needs. It will be the responsibility of the trai ner or the line manager. He should attempt to identify the problems and opportunities which could be made better with the help of training. For this the training needs of individuals has to be studied through the appraisal reports and detailed discussion with the manager. Identification of individuals training needs will lead to corporate training needs. For example, if a catering company wishes to expand its business in a limited time, it is important to identify the staffs that are to be transferred or promoted to the new unit and the kind of training required for them to adapt with the new business unit. This may range from preparing some assistant managers and trainee chefs or stewards to do more responsible job like cooking food for the customers. The availability of sufficient trained persons in the organisation will give a successful growth to the company. The training needs arise from unexpected circumstances or conditions. For example if a restaurant makes new menu launch, the waiters or waitresses has to give training about the new products, service and selling techniques which plays a big role in sales and profits of the company. Training is considered as one of the vital tools of management. It helps the management to increase the efficiency of the company. Different skills and knowledge and attitude could be developed with training to achieve company’s objective. Training enables an individual to go through increased competences and confidence and to gain promotions. Methods to identify training requirements Job Analysis Job analysis is one of the major roles of Human Resource Management. Job analysis is conducted to check the efficiency and effectiveness of a job. Job analysis highlights the needs of training to be conducted for the job or activity to be performed. The trainee’s actual work inside the organisation is evaluated and more training will be given to improve their performance up to company’s standard. Job Evaluation Job evaluation is another method to identify the requirements of training. It is essential that a person such as chef should be well trained to acquire knowledge and skill. The type of factors assessed for training in job evaluation is: Knowledge, skill, responsibility, social skills and working conditions. Performance appraisal Performance Appraisal is one of the methods to identify the training needs. Performance appraisal is conducted in every six months or annually. It is actually a review of performance of each staff by the manager. It usually compares the actual performance of the person with the set standards of performance, company’s objective, consent job objective, specific core competencies. Performance Appraisal helps the employees to identify whether they require more training to achieve their objectives as compared to the present performance. Self Assessment Self assessment can be formal or informal. Formal assessment methods suggest the employee to asses or rate their performance against the performance standard set and will be provided if they ask for more training if they feel training would benefit. Informal assessment is method is up to the employees. The employee can ask for training if they feel would be useful. It depends upon the organisations training policy and training budget. Direct Observation Direct Observation is another method to identify the training requirements in an organisation. Observation may be with or without the knowledge of the employee. For example, in a call centre, the line manger would spend time to listen to calls attended by the staffs to find how many of them are following the prescribed standard. Otherwise a mystery caller would make a call from outside the organisation where he pretends as a customer to find the outcome. Different methods of training The two main approaches are: †¢ On the job training †¢ Off the job training On the job training in hotel or in catering industry In a hotel or a catering industry most of the staffs will have direct contact with the customers. So on the job training will be beneficial for the trainees to acquire knowledge about how to deal with the customer. On the job training plays a vital role in catering industry. If the trainer is talented in training techniques and if the objectives are clear then on the job training is the best possible way to teach the trainee the manual and social skills. In some companies new employees are put together with experienced employees who are not capable of training others. If the experienced employees are interested to train the new comers, then it will good for the company that they could save the expenses paid for specialist trainer and also the experienced employees will be able to train the new staffs in the work place along with them. They will be able to share their knowledge with the new staffs. The experienced employees should be given apt training before they are asked to train the new employees. In off the job training the progress of employees according to the training has to be checked from time to time by the person who trains. For example, the training for barmen include: bar preparation and cleanliness. The benefits of on the job training are: †¢ Training is provided in the same working environment itself. The trainee will quickly understand the nature or the standard of the job that he has to be followed. †¢ Training could be provided in exact timing. No pre-determined schedules need to be followed. †¢ There may be fewer requirements for special equipments as it is possible to use the operational resources. Off the job training in hotel and catering industry Off the job training takes place away from the actual work place. In off the job training a variety of methods and techniques are applied. The main methods used are: †¢ Talks- talks are the methods used to share knowledge regarding the nature and policies of the company, rules and regulations and other legal matters. There should be question and answer session to check the progress. †¢ Case studies, projects and business games are the best ways of off the job training techniques. Role plays are identified as the best ways to develop skills to interact with customer, how to handle customer complaints, up selling and interviewing. †¢ Some time visual aids such as films on different hotel and catering industry are used to train the new staffs of the company. †¢ Other techniques of off the job training include Programmed texts and teaching machines which could be helpful for the individual to learn at his convenient time. It does not require the presence of any instructor. The disadvantage of this method is that sometimes it could be expensive to design and the training can not give on manual skills. Staff induction Staff induction is one of the training methods. The term induction training means process by which the new staffs are given ideas about the nature of business, its structure, rules and regulations of the company, conditions of employment and duties to be performed. Induction training is not compulsory as per legal Acts. But for the welfare of the new employees or staffs, companies would indent to have staff induction when they employ new staffs. The important information concerned under the staff induction is: 1. Contract or Terms and conditions of employment. . The condition to perform a job and to whom the person is accountable to. 3. Grievance procedures, Disciplinary rules and procedures. 4. Policies regarding promotion and training. 5. Health and safety rules 6. Other social and welfare benefits The new employees should be given formal induction training to avoid unhealthy or malfunctions inside the organisation and to develop attitudes, norms and practises. The role of training agencies In developing countries importance is given for quality and standards rather than individual productivity. In Britain Industrial Training Act was established in the year 1964 to maintain the quality and supply of skilled labour so it led to establishment of Hotel and Catering Industry Training Board (HCITB). The main aims of the Board are: ? To provide advise to the companies, how to implement effective training. ? To conduct research and to develop new methods of training and materials and practises. ? To allocate sufficient funds for training needs and to aid companies to conduct approved training. To co-ordinate the supply of labour to hotel and catering industry, the Manpower Service Commission was established in 1973. It provides funds for training young people and retraining schemes for those who are unemployed. There are plenty of colleges which has department of hotel and catering. Organising training Each aspects of training have its advantages and disadvantages. One of the advantages of On the job training is that it is cheap as compared to the other methods of training. The trainee will be able to learn from the actual work place the standards or procedures of work that he has to be followed. On the job training is flexible and can adapt to any pressures of the work environment. Just like the advantages, there are disadvantages also. The trainer may find it difficult if he has had no instructional training. And so he will not be able to adopt the work pressure and will withheld training considering it as less important. Inexperienced trainers will not be able to provide effective training. On the job trainer would be able to share only those knowledge which he possessed when he was trained. The advantage of off the job training is that the expense involved in training can be measured already and the company can allocate budget and control for the off the job training programme. There will be a well trained instructor to provide training. The training will be conducted in a planned environment with good equipments. Another advantage is that training can be conducted in logical way after preplanning. The disadvantage of off the job training is that the trainee will find difficulty while facing actual work environment. The principles which he learned from off the job training have to apply in actual work place. The existing workers may feel uncomfortable to attend off the job training programmes. Systematic training Systematic training is the process of actual implication of training in a system. Systematic training is divided into three phases and it operates as a cycle. The three phases are : planning, implementing and reviewing. Planning The different stages of planning include: 1. Formulation of policy 2. Identifying training needs 3. Decision on priorities 4. Preparing a plan Formulation of policy: formulation of training policy should be given importance as like the other policies of the company. A training policy should include company’s attitudes to training and the place it will occupy in its activities. It should point out the budget allocated for training requirements. Should have specific responsibility for the implementation of training policies and it should be communicated to all staffs and management. Identifying training needs: training need can be identified if there is a clear standard which is followed in a company. Sometimes the departmental managers will make assessment whether the employees is performing up to the company’s standard. Job analysis and job evaluation are two methods to identify the training requirements. Decision on priorities: because of economic and practical reasons an employer will not be immediately be able to undertake all the training needs. And so the employer will have to set a priority. Managers in developing countries need to take staffs with more training on western style. Preparing training plan: a training plans may originate from two sources. One is the man power requirements and the other is the detailed analysis of training requirements. A training plan will make plan about the methods of training, who to conduct the training and the responsible person to implement the training. It also plans the costs involves in training and other financial considerations. Implementation Implementation involves three areas: attitude training, knowledge training and skills training. In hotel and catering industry attitude training plays an important role as the customers expect a pleasant and active service. Attitude training is important as some jobs can not be supervised closely, so the person carrying out the job should have a well attitude. For any kind of skill knowledge is required. Most skills are based on the foundation of knowledge. There should be knowledge about application of tools and equipments, methods and procedures, knowledge about the menus and recipes, food, hygiene, health and fire safety, cost control standards and onditions of employment. Those who are in higher post require more knowledge. Knowledge training may include the following: †¢ Talks and lectures †¢ Handbooks and instruction manual †¢ Posters and charts †¢ Video tapes or CD’s †¢ Programmed training packs Knowledge training is not expensive. The materials used for this kind of training can be re-used. With the help of relevant and realistic and in a very attractive manner the training can be made effective. Skills training are very important in a hotel and catering industry in order to maintain the accuracy, consistency and speed. It therefore helps to reduce the wastage and helps to produce the standards required. The skilled person always is able to work fast without mistakes or less mistakes. The two general types of skills are: social skills and physical skills. Physical skills Physical skills include movement of hands, the fingers, the eyes and other senses. Examples of the use of senses in carry out of skills include flavour for wine specialist, touch for pastry cooks, to gauge the consistency of dough, etc. Social skills training Social skills are being used as motivational technique and as a method to control a work group inside an organisation. Social skills are always attached to attitudes. A social skill is a trained ability to perform with apt behaviour in different situations. Methods of skills training There are four methods of skills training: Informal training: the informal method includes observation and hearing. It is not possible to plan and control in this method. It totally depends on the experienced worker, who performs correctly and he should be helpful. Training within the industry: this method is well organised and involves demonstrations and copying. The task will be broken down to different stages. This method requires mental thinking and judgement. The discovery method: this method enables the trainee to perform correctly through his own deductive process. This method requires great amount of preparation and careful monitoring. The skills analysis method: this method involves explanation of principles in different stages and also requires comprehension and active participation of trainee. The trainee should establish some sort of interest in this method. The training objective should be clear and the trainee has to be confident about what he has to perform. Supervisory training Supervisor is a part of management and has the responsibility to direct and control the work of others. A supervisor in an organisation is expected to maintain loyalty and reduce conflict. As supervisor’s job vary it is difficult for them to provide only general training. They would need specialised training. First the job of internal supervisor has to be analysed to asses the training requirements for a supervisor. The special areas include: †¢ Maintaining staff relationship by encouraging staff motivation and group performance development. Ensure disciplinary actions are being taken to correct and improve the performance of the employees. †¢ Industrial relationship in consideration with use of procedures. †¢ Health and safety A high proportion of training should be given to supervisors in order to enable them to face problems and different situations. Group work will help to identify each other and to solve the problems of each department. Supervisor plays an important role in the industry and good supervisory training would be an asset to the organisation. Development of personnel in catering industry The word personnel imply a particular activity which is conducted by a qualified person or a trained staff. There will many factors which will help the development of personnel in a catering industry. The five major factors which influence the development of staffs in hotel and catering industry are: 1. The growth or prosperity of catering industry on world wide basis. 2. The growth of the medium sized hotels. New traditional approaches were taken into consideration to manage the large work force. 3. The number of labour turn over is another factor concerning the catering industry. . Large number of unskilled or part time workers or casual workers creates more stress on the skilled labour. This could be avoided by creating a separate training squad in the company. 5. Lack of personnel practises and standards within the industry and among the management level will influence the development of staffs in catering industry. Management development Management development may be defined as process of providing organisation with capable and competent management team which is able to meet its short, medium and long term objectives. Most of the managers develop their knowledge, skills and attitude by continuous practise of managing others at work. A management development programme must have a balance between the formal training and work experience. Management development Management development is the process by which the young active talented staffs are trained to supervisory or management positions. It describes how a staff’s performance can be improved effectively and also makes them adapt to changes in the organisation. MINTZBERG studied managerial work and stated that in an organisation compared to other post managerial posts should be given foremost importance. He identified the roles of manager as: interpersonal, information and decision maker. Interpersonal Role Interpersonal roles include manager acting as a Leader and the Liaison. He will be responsible for team integration and motivation. As a Liaison, he will maintain a good relationship with the outside parties who are involved in the business and with the internal parties. Information Role Manager act as a Monitor, who analyses and collects information about the competitors, change of trends, internal and external factors. He will act as a Spokesperson who transmits information to outside parties. Decision Role As an Entrepreneur, manager will make decisions on any changes in the organisation. A manager will act as negotiator representing the organisation. Also, he will play the role of Resource allocator by scheduling, organising and programming subordinates work. Trainee management courses Trainee management course has a very important role in young manager’s career. In order to be a successful manager, a manager should posse’s knowledge and skills about other departments. Trainees must be given departmental training objectives in written form. Regular objectives should be held to check whether the trainees achieved their objectives. Methods of staff development †¢ General management training programmes which are of for a short period of time with theories and practises. It would be conducted in detached centres so that the manager doesn’t have the work pressure and will be free to actively participate in the training programme. †¢ Comprehensive programmes, such as a Diploma course. It requires an extended commitment from the company. †¢ Technical workshops for short term covering the use of new equipment. Job enlargement and Job rotation is another method of staff development. This method is cheap and is within the company’s control. †¢ Informal method including the process of consultation and senior management. In this method, improvement includes individual and specialized standards, expressive resilience, understanding, elasticity, assurance and inspired initiative. Systematic approache s to training Systems approach can be recognized as a rational connection between different stages in the course of examining training needs, designing, delivering and authenticating training. The illustrative image of a logical approach is a effective tool and as such it should be accepted that trainers will sketch up a model which is comfortable for them to utilize as members of a training division who must to observe the advancement of their training projects. Training Objective Training objective is to clearly state as likely what the apprentice are expected to be able to do at the end of their training, the circumstances under which they will exhibit their knowledge and the standards that must be reached to substantiate their level of competence. Written training objectives provide the trainer to decide the methods f training and contents of training and also it provide the trainees a clear target. Too much training is expensive and if inappropriate materials are integrated, then it will be confusing. Training objective act as the foundation for determining the success of training in terms of knowledge, skills and attitude expected of the trainees, the lowest acceptable standards of performance and the situation under which the performance is calculated. Also training objectives can be used to validate the link between the training needs and the actual training provided. It also considered as the first point of reference for any investigation or review in relation to training. Actions by the trainer Depending upon the nature of training to be conducted, the trainer may use different actions to make the training effective. Some of the actions used are: Setting up sub goal In order to lead the trainees towards the organisational goal, the trainer will sub divide the goals and provides motivation and support for the employees. This will help the trainer to monitor the progress of trainee’s achievement. Directing attention While conducting the training the trainer has to ensure that the trainee’s concentration is fully on training programme. They may do this through verbal, pictorial or any other means. The trainer should be aware of the different ways in which ‘to give selective emphasis to stimulus presentations for learning’ (Gagne, 1977). Humor Implementing humour in an effective way will help to stimulate and maintain the trainee’s attention towards training. Use of humour will keep away stress and will provide a relaxed situation. It will improve the communication between the trainer and the trainees. Humour may make the training session more enjoyable and will be a kind of motivation to the trainees. Pictures and demonstrations. Pictures or demonstrations will help the trainees to identify the methods or actions to be followed. It also will help to develop manual skills. Verbal instructions Language is a meditational process which can be used in training to provide information, ideas which could fit into the learning context. Also it could provide explanation about context, rules, principle and theories for acquiring basic intellectual, social and manual skills. Conclusion There are lots of benefits for the employees and the company through an effective and well planned training. With the job effective job training, individual may feel great job satisfaction. And the benefits of training towards the organisation include improved employee work performance and productivity, less wastage, less absenteeism, fewer accidents, and low labour turn over and greater customer satisfaction. Training will also have an indirect impact on the culture of the organisation.